Congratulations to Dr. King and the test of her team for their publication on patient satisfaction scores in Academic Emergency Medicine.  Emergency Department Overcrowding Lowers Patient Satisfaction Scores.  King DM, Vakkalanka ScM JP, Junker Pa-C C, Harland KK, Nugent AS.  Acad Emerg Med. 2020 Jun 24. doi: 10.1111/acem.14046. [Epub ahead of print]  PMID: 32578920 [PubMed - as supplied by publisher]