VA

Calling

• To call the VA from UIHC: 158 + 4-digit VA extension (or 158-0 for operator)
• To call VA from outside number: 338-0581, extension
  • 1-800-637-0128
• To call UIHC from VA: 2+ 5-digit UIHC extension

Paging

• Page at VA: 11 + pagernum
• Page from outside: 338-0581, # + pagernum
• Page UIHC number from VA: 2+131+ pagernum

VA dictation instructions

1. Call: inside hospital – 3200, outside – 887-4970
2. At prompt, enter site ID: 10, followed by # key. Then ID number and #. Pass code (is ID in reverse followed by two zeros) and #.
3. Enter work type (2- OP report, 3- discharge summary, 9- non-OR procedure)
4. Enter patient ID (SSN) and #
5. At prompt “ready to dictate”, press 2 to begin recording (or *13 to listen). See UIHC dictation instructions for keypad commands

Useful VA phone numbers

• ENT clinic
  • Carol 5013, or 0548 pager
  • fax 319-339-7147
  • speech pathology 5667
• OR
  • Front desk 5332
  • Manager (Nancy) 3868
  • Equipment (Denny) 5331
• 5W 6170
  • 5W discharge coordinator (Carol) 1725
• 8W 6198
• Pharmacy
  • inpatient 5112
  • outpatient 5130 / 5133
  • discharge 0754 pager
• Lab 5500
• Radiology 5723
• Medicine consult 0130 pager
• Phone consents - Details department 6370
• Computer help
  • CPRS help 4357 (or call AOD)
  • Sue Elthlon 5313

Checklist for OR procedures

1. H&P update and mark patient
   1. If cannot mark (eg. DL), place wristband with patient's name, procedure name, and your initials
2. Surgeon's op note
3. Operative note dictation
4. If outpatient
   1. Discharge instructions- Outpatient
   2. 8W order set
   3. Discharge order
   4. Prescriptions
      1. Note: no liquid pain medications; paper Rx required for all narcotics except Lortab
5. If inpatient
   1. Delayed admission orders
   2. Admission / post-op check note