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“Soft” Skills: The Importance of Learning to Communicate

M3 Ananya, M3 Eric, MD/PhD student Madi, and our admissions guru Rachel talk about communication skills and their importance for patient outcomes, professional development and advancement, and career satisfaction. Whether it’s patients reviewing their notes in the electronic health record, residents passing on knowledge to students, providers empathetically communicating findings and plans to patients with no scientific background, or scientists collaborating professionally with their colleagues, everything depends on this thing that humans do all the time–with varying degrees of success. Meanwhile, some students may see these as “soft” skills, giving less importance to them than grades on exams or their scores on boards.